Skill Development Arm of MANUS Group
Training Partner of Bihar Skill Development Mission
Retail Selling
Skills Training
Master the art of retail selling and customer service. Build successful career in India's booming retail industry with our professional training.
Jobs in Retail
Annual Growth
Industry Size (Cr)
Under KYP Program
Why Choose Retail Selling Career?
Retail industry offers exciting career opportunities with rapid growth and stability
Career Benefits
High Demand
35+ million jobs in retail sector
Rapid Growth
12% annual industry growth rate
Good Earnings
Commission + incentives + salary
Career Progression
Sales Executive to Store Manager
Perfect For
Industry Scope
Malls & Supermarkets
Big Bazaar, D-Mart, More
Brand Showrooms
Mobile, Electronics, Fashion
Automobile
Car & Bike Showrooms
Real Estate
Property Sales
Certification
Receive industry-recognized certificate accepted by major retail chains
Course Structure
Comprehensive retail selling training designed for industry success
Module 1: Customer Service Excellence
Topics Covered
- Understanding Customer Psychology
- Greeting & Approaching Customers
- Communication & Body Language
- Handling Customer Complaints
- Building Customer Relationships
Practical Training
- Role-play Customer Interactions
- Complaint Handling Scenarios
- Service Excellence Exercises
- Video Analysis of Interactions
Module 2: Sales Techniques & Closing
Sales Strategies
- Product Knowledge & Demonstration
- Needs Assessment & Solution Selling
- Features-Benefits-Advantages (FBA)
- Overcoming Objections
- Closing Techniques
Practical Exercises
- Shop Floor Simulation
- POS System Training
- Product Demonstration
- Sales Pitch Practice
Module 3: Retail Operations & Management
Operations Management
- Store Layout & Visual Merchandising
- Inventory Management
- Stock Receiving & Display
- Billing & Cash Handling
- Store Security & Loss Prevention
Practical Training
- Inventory Software Training
- Billing System Practice
- Return & Exchange Handling
- Security Procedures
Module 4: Sales Administration
Administration Skills
- Sales Reporting & Documentation
- Target Setting & Achievement
- Team Coordination
- Basic Accounting for Retail
- Vendor & Supplier Relations
Tools & Software
- Tally/QuickBooks Basics
- Excel for Sales Analysis
- Sales Performance Tracking
- Stock Management Software
Module 5: Professional Development
Soft Skills
- Professional Grooming & Appearance
- Time Management & Punctuality
- Teamwork & Leadership
- Stress Management
- Ethical Selling Practices
Career Preparation
- Retail Resume Building
- Retail Interview Preparation
- Salary Negotiation
- Portfolio Development
Our Training Methodology
Practical, hands-on training designed for real-world retail success
Shop Simulation
Real store environment with products, POS, and customers
Role-Playing
Customer-seller scenarios with feedback
Video Analysis
Recorded sessions for self-review and improvement
Industry Visits
Visit retail stores for practical exposure
Our Retail Training Lab
Our fully equipped retail lab simulates real store environment with all necessary equipment for comprehensive practical training.
Career Opportunities
Diverse career paths in India's booming retail industry
Sales Executive
Entry-level position in retail stores, showrooms, and malls
Customer Service Executive
Handle customer queries, complaints, and service
Billing Executive
Handle POS machines, billing, and cash management
Stock/Inventory Executive
Manage stock, inventory, and store operations
Team Leader/Supervisor
Lead sales team and ensure targets are met
Store Manager
Overall store management and operations
Our Placement Partners
Student Success Stories
Hear from our students who built successful careers in retail
Rahul Kumar
Sales Executive, Big Bazaar
"After retail training at EduNext, I got selected in Big Bazaar. The practical training on POS systems and customer handling was very helpful. I'm now earning ₹18,000 per month with incentives."
Priya Singh
Customer Service, Reliance Digital
"The customer service module transformed my career. I now work at Reliance Digital helping customers with electronics purchases. The role-play sessions prepared me well for real customer interactions."
Suresh Patel
Store Manager, Mobile Store
"Started as sales executive, now managing a mobile store. The inventory management and team leadership training helped me get promoted quickly. EduNext's certification gave me credibility."
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Our Location
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Quick Response
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Connect with us
EduNext Training Academy
Skill Development Arm of MANUS Group
EduNext Training academy
Resaudh, Near +2 High School,
Gaya-Patna Highway, Chakand,
Gaya Jee (Bihar)-804404
Phone: +91-9262689999, +91-7484045121, 0631-2271076
Website: https://edunextglobal.com
Frequently Asked Questions
Find answers to common questions about our Retail Selling Training
Start Your Retail Career Today!
Join the booming retail industry with our professional training and placement support